- Please try to lower the water volume in the APP;
- After the rag is soaked, be sure to squeeze the excess water and install it on the water tank for use
- Please wipe the excess water on the ground before mopping the ground;
- If the floor is heavily oily, please try to clean it with a detergent before mopping the floor, or add a special detergent to the water tank before mopping the floor;
- Please try to clean the surface of the robot drive wheel with a paper towel and try again;
- If you still slip after the above attempts, please contact customer service to help you deal with it.