1. Please clean up the home cleaning environment properly before starting cleaning to improve the cleaning experience;
2. When the robot is cleaning, please avoid people or pets from repeatedly interfering with the cleaning track of the machine;
3. Please observe whether the robot is slipping;
4. When cleaning the machine for the first time, the machine is not cleaned according to the division of the family. The same area may be divided into 2 or even multiple cleans, which may appear to be a little messy, and the trajectory will be improved after the map is created;
5. Please observe whether the chaotic trajectory is on the legs of tables and chairs, narrow spaces, or thresholds. Robots in these areas will do some special actions to ensure the cleaning effect, which may cause the trajectory to be unsightly.
6. Please observe whether the map is abnormal, whether the map is skewed, or there is an area that does not exist in the family. If the map is abnormal, the robot will recognize the wrong map information and the track will be messy. It is recommended to try to reset the map or restore the map. test;
7. If you still can't solve the problem after the above investigation, please contact customer service and after-sales solution.