Issue Description
If the hair removal or suction performance does not meet expectations, this may be related to the filter status, usage scenario, or operating mode. Follow the steps below to check and optimize the cleaning performance.
Explanation
AP10 air purifier is designed to purify the air environment by capturing and filtering airborne pollutants such as pet hair, dust, and allergens, helping to reduce inhalation of pollutants and protect health. If you find that the air purifier is not cleaning effectively during use, try the following troubleshooting steps.
Troubleshooting
Step 1. Check the filter packaging
Please confirm whether the protective packaging on the filter has been completely removed before use.
Step 2. Optimize placement and mode
It is recommended to place the device in areas where your pet frequently stays and enable Pet Mode to generate stronger airflow.
Step 3. Allow sufficient operating time
Use the device continuously for a period of time to allow it to effectively absorb floating hair and particles in the air.