Issue Description
The robot displays the message: “Mop installation failed, please install manually.”
Troubleshooting
There are two possible scenarios:
Scenario 1: If the machine is inside the base station:
The base station’s automatic installation of the mop pad holder has failed. Please manually install the mop pad holder and re-initiate the task.
Scenario 2: If the machine is not inside the base station:
You need to manually install the mop pad holder, ensure it is correctly installed, and then re-initiate the task.
If Issue Persists
If the problem still cannot be resolved, please contact after-sales service for further assistance.