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FAQ

  • How Can I Check the Remaining 4G Data for My Robotic Mower?
  • Lawn Mowers: Will the Robot Resume Mowing After Recharging?
  • Lawn Mowers: Which Obstacles Support the AI Photo Capture Feature?
  • Lawns Mowers: Functions not Supported by 4G
  • Lawn Mowers: APP-Related Issues
  • Robotic Mowers: Regional Lock & Cross-Region Warranty Policy
  • Robotic Mowers: Account Unbinding
  • Does the A3 AWD Pro Robot Have a Built-in GPS?
  • Robotic Mowers: The wheels are broken. Can I purchase and replace them myself?
  • Which charging station model should I buy for my A3 AWD Pro robot?
  • A3 Pro AWD Battery Issues
  • Robotic Mowers: What should I do if I've forgotten my PIN code?
  • Robotic Mowers: Is it possible to share the robot with my family?
  • A3 AWD Pro: Can I turn off the light on the robot?
  • Can the Robot Recognise People?
  • A3 AWD Pro: Why does the robot collide with obstacles?
  • Robotic Mower: Why does the Bluetooth keep disconnecting when I’m using Manual Mode?
  • Robotic Mowers: Why didn't the robot stop immediately when I lifted it during work?
  • A3 AWD Pro: Excess Grass Left Along Lawn Edges
  • Why did the robot automatically return to the charging station when it was on standby outside?
  • A3 AWD Pro: Why can't I add elements to the map, such as new work areas or no-go zones?
  • Robotic Mowers: How to Turn on the Obstacle Avoidance Function?
  • A3 AWD Pro: Robotic Mower Blade Issues
  • A3 AWD Pro: LED Indicator on the Charging Station
  • How to Connect to Google Home?
  • How Do I Connect to Amazon Alexa?
  • A3 AWD Pro: How Does the Robot Prevent Theft?
  • A3 AWD Pro: How does the robot protect animals?
  • Why did the task I paused end automatically?
  • Can the robot resume an interrupted task after being turned off?
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