| Error Code | Fault definition | Solution |
|---|---|---|
| E1 | The washer fills overtime | 1. Check if the tap is opened 2. Check if the water pressure is too low 3. Check if the inlet hose is blocked |
| E2 | Water drainage overtime | 1. Check if the drain pump is blocked 2. Contact a technician if necessary |
| E3 | Door lock is breakdown | 1. Check whether the door is closing properly 2. Check if any clothing is caught between the door seal and the door 3. Contact customer service for an inspection or to return the unit for repair |
| E4 | Water is overflowed | 1. Water automatically until the water level is suitable for wash procedure 2. Contact a technician if necessary |
| E5 | Motor Failure | Contact a technician if necessary |
| E6 | Heater not working | Contact a technician if necessary |
| E7 | Temperature sensor failure | Contact a technician if necessary |
| E8 | Software & Hardware Faults | Contact a technician if necessary |
| E9 | Communication Failure | Contact a technician if necessary |
| E10 | Inverter Malfunction | Contact a technician if necessary |
| nSP/n5P | The drain function fails during the spin cycle, and an alarm is triggered. | 1. Overload warning—please redistribute the laundry, reduce the load, and restart the machine. 2. Contact customer service for an inspection or to return the machine for repair. |
| Other codes | The washing machine's LCD display shows an ”Other Code“ and the machine will not operate. | Contact customer service. |