What Should I Do If the Water Inlet Hose Is Leaking?
Cause 1: The household water pressure is too high
Turn the water tap down appropriately to reduce the water pressure.
Cause 2: The connection between the water inlet hose and the water tap is loose, or the rubber washer is missing or damaged
Reconnect the water inlet hose securely and make sure the rubber washer is properly installed and in good condition.
Cause 3: The connection between the water inlet hose and the washing machine is loose, or the rubber washer is missing or damaged
Reconnect the water inlet hose securely to the washing machine and ensure the rubber washer is properly installed and in good condition.
What Should I Do If the Drain Hose Is Leaking?
Cause: The drain hose is not installed correctly.
Solution: Reinstall the drain hose according to the instructions in the user manual and ensure all connections are secure.
What Should I Do If Water Is Leaking From the Bottom of the Washing Machine?
Cause 1: The washing machine is overfilled with water
Reduce the water level or laundry load and run the washing machine again.
Cause 2: Powder detergent has clogged the detergent drawer (Front-load washing machines)
Powder detergent may accumulate and block the detergent drawer, causing water leakage.
It is recommended to use liquid detergent or clean the detergent drawer regularly to prevent clogging.
What Should I Do If the Water Tap Is Dripping?
Cause 1: The water tap is incompatible or damaged
Check whether the water tap is compatible with the water inlet hose connector and make sure it is not damaged.
Cause 2: The water inlet hose connector is not installed correctly
Make sure the water inlet hose connector is securely and correctly connected to the water tap.