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Troubleshooting

  • Robot Vacuum: APP Prompts "Please Add Detergent"
  • X40 Ultra Complete: Docking Failed
  • Robot Vacuum and Mop: Abnormal Washboard Water Level
  • X40 Ultra Complete: Fails to Collect Dust
  • X40 Ultra Complete: Mop Pad Holder Issues
  • X40 Ultra Complete: App Indicates that the Robot is Offline
  • X40 Ultra Complete Will not Turn On
  • X40 Ultra Complete Keeps Turning in the Same Place
  • X40 Ultra Complete Why Does the Robot Fail to Return for Charging?
  • X40 Ultra Complete: Not Vacuuming
  • X40 Ultra Complete What If the Robot Charges Abnormally?
  • X40 Ultra Series & L40 Ultra: No Water Comes from Water Tank
  • X40 Ultra Complete Mop Pad Holder Falls Off
  • X40 Ultra Complete Troubleshooting Abnormal Noise
  • X40 Series & L40 ultra: Side Brush Not Rotate
  • X40 Ultra Complete LDS Abnormal
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