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Troubleshooting

  • Robot Vacuum and Mop: Abnormal Washboard Water Level
  • Robot Vacuum: APP Prompts "Please Add Detergent"
  • X50 Ultra Complete: Docking Failed
  • X50 Ultra Complete: Mop Falls Off
  • Robot Vacuum and Mop: Poor Cleaning Performance
  • Robot Vacuum and Mop: Device Offline
  • X50 Ultra Complete: Unable to Find or Return to Base Station
  • X50 Ultra Complete: Power On Failure
  • X50 Ultra Complete: Does Not Vacuum Dust
  • Robot Vacuum and Mop: Mop does not extend
  • X50 Ultra Complete: Map creation failed / unable to save the map
  • X50 Ultra Complete Mop Pad Holder Falls Off
  • X50 Ultra Complete Robot Keeps Turning in the Same Place
  • X50 Ultra Complete No Water Comes from Water Tank
  • X50 Ultra Complete Robot Charging Abnormal
  • X50 Ultra Complete Robot LDS sensor malfunction
  • X50 Ultra Complete Troubleshooting Abnormal Noise
  • X50 Ultra Complete LDS cannot be raised or lowered
  • X50 Ultra Complete How to Deal with the Wi-Fi Network Configuration Failure?
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