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Troubleshooting

  • Matrix10 Pro – Roller Brush Jammed by a Foreign Object
  • Matrix10 Pro – Floor Not Clean After Mopping / Low Water Output
  • Matrix10 Pro – Mop Falls Off / Mop Does Not Lift
  • Matrix10 Pro: AI Recognition is Inaccurate
  • Matrix10 Pro: Slow Charging in Summer
  • Matrix10 pro: Mop Installation Error Messages
Dreame Support
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