How to Connect the Device to Wi-Fi？
Download and Install the APP
Please download the official APP of DREAME on your mobile phone now. Scan the QR code(refer to the image below) or search for "DREAME" in the App Store to download and install the app. iOS users can access it through the Apple App Store.
- After successful download, complete registration and login on the app homepage according to the wizard prompts.
Device Network Configuration and Pairing
- If the refrigerator display panel is locked, please unlock it first: press and hold the "+" button for 3 seconds to unlock it.
- After unlocking, hold down the "FRESH FLEX" button for more than 3 seconds to perform wifi network configuration. While waiting for connection, the wifi light often flashes slowly. After connecting to the router, the wifi light flashes quickly. After successful connection, the wifi light remains on.
Device Binding
- After completing the above steps, you can bind your device: Please confirm that your phone is connected to the WiFi hotspot in the 2.4GHz frequency band of your home router, then open the Dreame App. After entering the homepage, follow the prompts of the app to add the device. After successful addition, you can find this device in your app device list and operate it on your phone.
- If the binding fails, you can go back to the network configuration step to reconfigure and bind the network
How Do I Configure My Router to Use the 2.4 GHz Wi-Fi Band?
To connect your device successfully, you may need to configure your router to use the 2.4 GHz Wi-Fi band.
1. Log in to your router's management page.
- On a computer connected to your home network, open a web browser and enter the router's management address in the address bar. This information is usually printed on the label on the back or bottom of the router (for example, 192.168.1.1 or tplogin.cn).
- Some router brands also provide a dedicated mobile app that can be downloaded by scanning the QR code on the router for easier management.
2. Sign in with the administrator account.
- Enter the administrator password. This is usually printed on the router's label. The default password is often admin or the same as the Wi-Fi password, depending on the router model.
3. Disable the dual-band steering feature.
- Go to Wireless Settings and turn off Smart Connect, Dual-Band Steering, Wi-Fi Band Steering, or a similar option that combines the 2.4 GHz and 5 GHz networks.
- Once disabled, the router will broadcast separate 2.4 GHz and 5 GHz Wi-Fi networks.
4. Disable the 5 GHz Wi-Fi network (if required).
- Turn off the 5 GHz Wi-Fi band so that only the 2.4 GHz network remains available.
5. Save the settings.
- Click Save or Apply to confirm the changes.
- Your router may restart for the new settings to take effect.
Note: The menu names and configuration steps may vary depending on your router's brand and model, but the overall process is generally the same.