What Should I Do If the Washing Machine Vibrates and Moves During Operation?
Issue Description:
The washing machine vibrates excessively during operation, causing the machine to move.
Possible Causes and Solutions:
Cause 1: The transportation bolts have not been removed
Use a wrench to remove the four transportation bolts from the back of the washing machine.
Cause 2: The washing machine is not placed stably
Follow the instructions in the user manual to adjust the leveling feet with a wrench, then tighten the locking nuts to secure the feet.
Cause 3: Possible performance failure
If the issue persists, the washing machine may require further inspection. Please contact customer support for on-site service or repair.
Why Is the Washing Machine Noisy During Operation?
Fault definition: the liquid crystal panel of washing machine stops and does not run during operation
Check whether the washing machine is in contact with other objects
Reason 2: it may be a performance failure, which needs to be handled on-site (or returned to repair).
Why Does the Washing Machine Make a Knocking Noise During the Spin Cycle?
Issue Description:
The washing machine makes an abnormal knocking noise during the spin cycle.
Possible Causes and Solutions:
Cause 1: The laundry load exceeds the rated capacity
If the laundry load exceeds the recommended capacity, reduce the amount of laundry and use the washing machine according to the specified load limit.
Cause 2: Possible performance failure
If the issue persists, the washing machine may require further inspection. Please contact customer support for on-site service or repair.
Why Does the Washing Machine Make Beeping Sounds?
- The beeping sound may indicate that the washing cycle has been completed. This is a normal notification sound.
- If an error code is displayed, refer to the user manual for the corresponding error code explanation and troubleshooting steps.
Why Does the Washing Machine Make a Knocking Noise Inside the Drum?
Check whether there are any foreign objects, such as coins or zippers, inside the drum.
Turn off the washing machine and remove any foreign objects before using it again.